Warranty & Complaints
Guarantee
We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that entitles you to a warranty claim. From a legal point of view, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will arrange for repair or replacement free of charge.
Complaints
It can always happen that something doesn't go quite as planned. We recommend that you first make complaints known to us by emailing info@myhalalsweets.nl. As a company, we strive to find the best possible solution, where the customer comes first!